Utilvo | sandbox
Control Panel

Support

How the containment works, common questions, and troubleshooting.

How It Works

01

Drop a link

Paste any suspicious URL into the popup. Nothing loads on your real device yet.

02

Opens contained

The page loads inside a sandboxed, monitored frame — isolated from your browser profile.

03

Watch it get blocked

Every blocked API call — cookies, popups, fingerprinting, exfiltration — is logged live.

Frequently Asked Questions

Is it really safe to open a malicious link in the sandbox?

The preview runs inside a locked-down iframe with no top-level navigation or popups allowed, so the page can never take over your real tab or spawn real windows — see Control Panel → Framing & Embedding for exactly what's blocked. Nothing is 100% risk-free, so avoid entering real credentials or personal data into a page you're only previewing.

Why does a site look broken or unstyled inside the sandbox?

Some protection layers (especially Strict mode, or Block Third-Party Requests) intentionally stop a page from loading parts of itself to prevent tracking and exfiltration. Try switching to Medium or Low protection from the popup for better compatibility.

What's the difference between Low, Medium, and Strict?

Low favors compatibility with modern web apps. Medium (recommended) blocks tracking, fingerprinting, and hardware access while keeping most sites usable. Strict is total lockdown — maximum containment, but many sites will only partially render.

Does closing the sandbox tab delete everything it did?

Yes, if Clear Storage on Close is enabled (it is by default in Medium and Strict) — cookies, localStorage, IndexedDB, and cache created by the previewed origin are wiped the moment its tab closes.

Can the sandboxed page see my real IP, camera, or location?

No — WebRTC (IP leaks), camera/microphone, and geolocation are all blocked by default in Medium and Strict. You can review or change each one individually in the Control Panel.

Troubleshooting

Refresh Extension

Reloads Utilvo Sandbox. Try this first if the popup stops responding or protections seem stuck.

Reset Protection Settings

Restores the Control Panel to its recommended (Medium) defaults.

Still Need Help?

Didn't find your answer above? Reach out and we'll help you sort it out.

Email support@utilvo.com